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Providing Adaptive and Evolving Government e-Services through Citizen-Centric Process ViewsJoint IFIP TC 8 and TC 6 International Conferences on E-Government, E-Services and Global Processes (EGES) / Global Information Systems Processes (GISP), / Held as Part of World Computer Congress (WCC), Sep 2010, Brisbane, Australia. pp.32-45, ⟨10.1007/978-3-642-15346-4_4⟩
Conference papers
hal-01054635v1
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