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Toward a Conceptual Model for Examining the Role of Social Media on Social Customer Relationship Management (SCRM) SystemInternational Working Conference on Transfer and Diffusion of IT (TDIT), Jun 2018, Portsmouth, United Kingdom. pp.102-109, ⟨10.1007/978-3-030-04315-5_8⟩
Conference papers
hal-02068945v1
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A Systematic Review of Extant Literature in Social Media in the Marketing Perspective15th Conference on e-Business, e-Services and e-Society (I3E), Sep 2016, Swansea, United Kingdom. pp.79-89, ⟨10.1007/978-3-319-45234-0_8⟩
Conference papers
hal-01702215v1
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Adoption of Sharing Economies of Communitive Consumption Providing an Exchange of Services: A Conceptual Frame WorkInternational Working Conference on Transfer and Diffusion of IT (TDIT), Jun 2018, Portsmouth, United Kingdom. pp.90-101, ⟨10.1007/978-3-030-04315-5_7⟩
Conference papers
hal-02068946v1
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